Paul at the Cardiff Gate B&Q Store refused to accept a return which was due to misrepresentation of a product. He then attempted to humiliate me, raising his voice at the checkout and speaking in an aggressive tone before walking away. Customer service dont seem to get back to people for paint problems, irrespective of Consumer Rights. I've contacted customer services, but of course they dont phone me back or email me, as their policy appears to be to deny consumer rights for paint misrepresentation. Would not shop at B&Q again, ever.
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