I had a £15,000 kitchen fitted around five years ago, which initially we were pleased with. However, two issues have arisen; Firstly, and most disappointingly, where two sections of the earthstone worktops were joined has now come apart, with the joint very visible. I have logged a complaint but have had no response at all. I find this quite shoddy having spent this amount of money only recently. Secondly, three of the downlighters stopped working due to a fault with an led driver. B&q tell us that they do not stock or support accessories and could not advise us where to get an appropriate replacement, and we have had to go elsewhere to find a new driver, at considerable cost.