My husband and I shopped at Watford B&Q this morning 1/2/20. We needed our wood cut and waited for Faz to serve the 2 customers ahead of us. He very kindly acknowledged that we were waiting and said he wouldn't keep us too long. We had time and weren't bothered by the wait. Faz cut the wood with ultimate precision. His service was impeccable. Mature attitude and attention to detail are superb. What an absolute credit to his parents and the Watford B&Q team. Please ensure that my review is acknowledged by the Manager and I insist that the CEO is aware of young people, like Faz, who are giving absolutely fantastic customer service.