We visited local store in ashford kent today. Nathan on the timber saw on the building department was 5 stars all the way I wish his colleagues were half as good. We asked about a product check from someone else on another department, after a few minutes I could see the lady had just gone back to stacking shelves and completely ignored we were still waiting... Another staff member shouted over the aisle a few minutes later"are you the one who wants to know if we have any of these in stock?... No... I dont think we've got any". Not great customer service.
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