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Anonymous
B&Q Doncaster - Horrific attitude towards customers by both the Store manager (Richard) and his team of very young and inexperienced "assistants" We wanted to spend £600 on a furniture set at this store and long story short, checked online to find they were the nearest store with stock. When we go there, the stock was in the warehouse but the "assistants" we spoke to couldn't be bothered to get the stock from the back for us and told us to "come back another day" - when we complained to the Store manager that we'd travelled specifically to that store as they were the only one within a sensible driving distance that had stock, we were then advised that we "shouldn't be making the journey anyway as it was non-essential travel", and he wasn't prepared to put one aside for us even though we were prepared to go back for it. What a delightful attitude - no wonder his team are untrained and rude if he leads by that example. AVOID.
4 years ago
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B&Q has a 2.2 average rating from 2,570 reviews

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