Staff do not wear any protection, but tell others to keep distance. Are allowed to talk ill of customers, shout at them and tell them to get out of the store. Today we witnessed staff member (Neal) talking to a customer near the checkouts, in relation to what appeared to be an Indian Couple at the checkouts, saying "You know these kind of people, there is nothing we can do", (this was after the man rushed to get something instead of waiting for the staff member), The couple heard this and asked if he was trying to be racist. A female staff member rushed from around 100m away, saying "Did you just call my colleague racist? To which the response was no, just said "Are you trying to be racist?", the female staff member shouted "That's the same as calling him racist, GET OUT OF MY STORE. GET OUT OF MY STORE RIGHT NOW". Unbelievable.