Purchased a fitted Kitchen at B&Q Hermiston Gait, Scotland in March 2016 costing in excess of £3.500 paid by Card. The handles for the units were £15.00 per pair x 10 pairs = £150 I checked and the polished chrome finished handles stated on the packaging that they were Guaranteed for 10 years. The chrome started to blister on most of the handles and was informed by B&Q that the Guarantee was one year. ultimately I was able to meet a competent Manager at the Store who replaced all the handles. My advice to you is that you hold on to all packaging showing Guarantee, I was spared having to go to Trading Standards or lengthy Litigation. A verbal Guarantee does not hold up with B&Q. I will not trust them in the future.