I have recently had cause to visit your Redditch Store, I have used it right from its opening, It has always in the past been a good one. However on Saturday 13th June 2020, I needed some paint mixed, I went to the paint section where a B & Q employee was serving, (only looked about 12 years of age) he looked at me popped a number in the phone mumbled something down the phone, turned to me and said someone will be with you in a minute and walked off??, 20 minutes I stood there, In retail you do not walk away from a customer until you are replaced, I understand these are different times but that is no excuse in this case as he had already served a previous customer to a mixed item, I was extremely annoyed at this lack of respect