Horrible experience with online customer service. Have had to call up 5 times to chase a refund for an item meant to be delivered on the 4th of May with still no refund. The last person, Chaudri, provided no information or no solution. Just suggested waiting. When asked to speak to a manager or someone who could fix the situation he gave me a different number to call. It took me straight back to him!! I have also requested 2 call backs from managers with no one contacting me. Really shouldn't have to wait so long for my items to be refunded.
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