I purchased a rattan outdoor furniture in June . The settee leaked dye on the new decking. My complaint has not been resolved despite emails calls and photos. The furniture cost £ 550 and has ruined part of the decking. Band Q asked us to return the items which had been delivered in a large wagon back to the store but could not guarantee the new one would be free from excess dye. We now have to sand the decking ,buy more paint/sealant costing £35 and we do the whole decking. Thanks for nothing Band Q!!!
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