Searching out a discontinued paint, found B&Q had 2 in stock at a store 33 miles away. Drove down for the store opening next morning to be told by staff they haven't had any of that paint line for "1-2 years". Wasted 2 hours and a couple of gallons of fuel, customer services completely uninterested, firstly trying to feed me some guff about Google caching archived web pages, then when I called them out on this, they blamed me for not calling ahead to check stock. That a company their size cannot update a stock item, potentially 2 years out of date is laughable.