I rarely shop at B&Q as I feel the prices are extortionate compared to other retailers. However, this review relates to poor inventory accuracy. On a recent Sunday morning, I was desperate for 2 x paving edging stones. Whilst placing a “click & collect” I was advised as to which branches had sufficient stock to cover my measly order. After deciding to order from a nottingham branch that supposedly had stock, I traveled 20 miles to the branch in question, only to be informed that my order had been cancelled due to a lack of stock. Asking to check availability at an alternative branch, I was advised that a second Nottingham branch stating that they had 33 items in stock. I drove a further 6 miles to the second branch, only to be told that they didn’t have any stock. Whilst checking stock levels electronically, a sales associate informed me that the first Nottingham branch supposedly had 25 items in stock (which was obviously incorrect). After traveling 52 miles, I was left both angry and frustrated. Other DIY retailers who offer “click & collect” services have “live” and accurate inventory systems. EXAMPLE: If I wish to purchase 5 items and only 3 are available, I am informed immediately, BEFORE, orders are confirmed. Lesson learned, I won’t shop at B&Q however desperate I am !!!