Bought a mower etc refused assistance at all times.i am a disabled lady n had to walk up n down 3 isles due to part being tape off.i asked can someone help me with the bulky items was told its self service,reluctantly threw it on a trolley.staff need training in all aspects,asked do you not help disabled people, which I told her I was ,reply bluntly NO.i found this absolutely diabolical.will not be visiting or buying anything from b n q again
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