I am extremely appalled by how B&Q handled my delivery, they not only delayed it but would not take in charge of the issue they had created and the customer service is very poor. I had ordered a whole kitchen from their store and the delivery service had failed to bring all my items, and now I have to wait for even longer to get the missing product that I should have got long ago. This was not practical as my builder could not wait for that delivery date and they left, which leaves me in a tough situation as my kitchen has been left unusable for more than a month. Then had to recall my builder and was charged extra, which is not necessary, and showed no courtesy to compensate. Honestly, I wouldn't recommend B&Q to anybody as they are not organised or responsible for their actions.