I booked a flight and hotel using Avios points. Decided to cancel the hotel but keep the flights. On arrival at LHR find the flights have been cancelled. Had No Notification that they were cancelled at all, despite choosing our seats etc. rebooked at the airports since we had taken time off work and booked various things in Lisbon. ON return find that BA.com had charged me twice!!! and still not refunded us our Avios points!!! Bloody awful!
2 years ago
British Airways Plc has a
1.7
average rating
from
9
reviews
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