I was looking to order the Doona website and saw that baby security was doing a offer where you got a free bag. So I thought perfect I’ll order from them. I received the car seat in dune (beige) and the bag was the bright blue bag which matches the bright blue Doona car seat. I emailed the staff and asked to change the bag (as there selling the Doona bags in dune on there website) and they would not. Considering I am having a girl and how awful it’s going to look having a bright blue bag with a beige car seat? And then emailed asking to return it all and I’ll shop else where as shopping with them and getting the deal of the free bag was the whole reason I brought it off them. I am still waiting for a response and now being ignored. Especially spending nearly £300! For this car seat you can’t even get the bag that matches the car seat. Terrible! Would NEVER recommend or shop with them again.