I ordered some items in August and I am still waiting for them to arrive! A few after the order was placed, I was emailed to say they were not in stock (not mentioned when making order) and would be in stock in 1-2 weeks, and asked if I wanted to change my order. 2 weeks was fine so I was happy to wait. 3 weeks later, having not received anything in the post and after not hearing anything from the company on whether items had arrived or not, I chased them up to be told there was still no date when they would arrive. I have now partially refunded the items that are still not in stock and am still awaiting the remainder items that were in stock. However, even this was not dispatched ‘immediately’ as I was told and yet again I had to chase this up! I asked for a voucher or some sort of compensation for my two month wait, but apparently the company does not deem it appropriate and clearly thinks a two month wait (plus! As I still haven’t received items) is acceptable! Avoid buying from here to save a few pounds and buy elsewhere where you will receive the items quickly and have decent customer service! UPDATE: I did not receive a refund for the last item that was sent out to me as stated in the response from company.