After almost 2 months of waiting I have yet to receive my baby monitor! I have called twice to enquire and was only told of a problem when I asked, the company failed to contact me and inform me that it would take so long to be ordered from a distributor. I suspect this company has low stock and advertises items it does not have, but fails to communicate this to customers! I have made a complaint and asked for discount and a follow up from management and this has not happened either. Extremely amateur customer service and I am considering notifying a customer rights group to help me resolve the situation. Would advise against using their services as a result