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Gail
I ordered sheets to fit a Stokke cot. All 3 colours were listed as being in stock. After several days I had an email to say these weren’t in stock but would be in a week. I waited over 5 weeks, being told each time that I enquires that they a delivery was expected within a week. In the end I gave up and requested a refund, which was swiftly processed. These are the cheapest DKGlove sheets advertised so 2 months later I reordered them as they were again advertised as being in stock. The next day I got an email to say they weren’t in stock. When I questioned why they are shown as being in stock and sent screen shots showing that they’re all listed as being available I was told this is an issue with the website. I found it totally unacceptable and requested a refund immediately, which was quickly processed. I don’t think they can be trusted to deliver what you order, regardless of whether it’s listed as in stock, so it’s a frustrating experience.
6 years ago
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