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Jordan
Would not recommend this company. A mistake was made on my end regarding the delivery postcode. I put in two different postcodes on the delivery by accident as I’ve currently just moved and included my old address and my new one. But instead of getting in contact with me to clarify the mistake like most companies would. They just decided to guess what the right postcode was and picked the wrong address. But when I was contacted by the currier the delivery address was my current address. After being sitting at home waiting for 3 days, I got into contact with the currier who told they’re was no delivery to my current address but there was one to my old address. They then told me to contact the supplier. The supplier made me aware of my mistake and said they’ll rectify the mistake and get back to me. 3 days had passed and I hadn’t heard from the currier or the supplier. So I’ve had to contact the supplier again who informed me that they can’t get in contact with the currier and they can’t do anything on their end. So now it’s been a week and some....since I ordered this saftey gate. I’m still no closer to having it or even knowing where it is for that matter. I asked if I could just cancel the order as this had become abit of a joke and I needed the safety gate a week ago. But was told this is not possible as the supplier does not have the item as its with the curries. So from this point forward I’ll just be using amazon as you just don’t encounter these silly problems.
4 years ago
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