Initially on my maternity shoot as I knew my baby’s arrival date I was told a date that would be ear marked for me for my baby’s newborn shoot. When I went to confirm after he was born this date hadn’t been saved. Finally after a couple of months we got our newborn shoot. The photographer was lovely however as he was 2months old she said he would be able to regulate his own temperature and so turned off the heat. With a stripped baby it wasn’t the best idea. He became congested after it and has had bronchitis (not saying it was definitely solely the reason but can’t help wonder if it attributed as we had been so careful otherwise). On shoot day our photographer mentioned we could get some pictures on wall art, we both agreed that’s not our style. When it came to the viewing I was unaware that I couldn’t obtain images unless I purchased the wall art for £395 each. These images admittedly were beautiful (they were what I’d asked for) however, when I asked to speak to the manager via phone to see if we could compromise and receive them digitally or print he told me no as I would only likely leave them in a drawer or delete off my phone when storage was full. I said that wasn’t my way but he told me it was likely as 90% do. I have photo books & email images/videos to an email address I’ve set up for my son. I am not one for sharing too much on social media. He told me his ethos and story as to why the business was set up and I understand this however I felt so hurt to see images of our family -specifically images I’d shown the photographer I wanted of our family to then be told you can’t have them unless you buy it on a block of wood. I wouldn’t have wasted mine or their time if I knew this was the case. I found The owner belittling on the phone and had to say I think we should end this call. I cried (which as a new mum I had only done once since giving birth) and I am not experiencing PND. Would I recommend - no. Please don’t be fooled like I was I wish I had read reviews on this site.