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Chelse
The biggest con going ! Apparently well known for it too so wish we done our research before wasting our time! I have emailed at least 3/4 times querying what we were promised and have been totally ignored each time. I have no other choice but to share so someone else don’t get conned. I would totally avoid using this company! Especially if you’ve won this as a competition or you see them advertise a deal. We won this competition at the baby show in Olympia, we were told that we got the maternity, newborn and 6 month package. We were told to put down a deposit to hold our space which was refundable once we attended and that on the day we would get a complimentary photo of our choice on a 7 day turn around sent to us. We went to this shoot on Wednesday in the Ipswich centre and was told there that we won’t get your maternity pictures until the newborn shoot. Firstly, why the hell does anyone want to wait that long for the maternity pictures and who would even be interested in the maternity pictures when they have a bundle of pictures of their newborn?! Already that has put a dampner on our experience. Once the session was over we sat in reception expecting to see the pictures. We were given a brochure of all of the extortionate packages we could choose from, both my partner and I was taken back since we were told there would an exclusive on the day offer of £99 for 10 of our pictures plus the complimentary picture on a 7 day turn around! We’re now seeing a brochure with the most extortionate prices we’ve seen for a baby shoot. We come home a little deflated, upset and very confused with what it is we’ve actually won here. Since we were also told to email the studio if we had any queries. I emailed 3 times in the end and had no response. I would totally avoid this studio! Policy of having to wait for both sessions to take place should put you off in itself let alone the brochure or prices they offer. I mean for digital files only it’s disgusting, let alone when you’re told you’ve won this as a price and there is no prize other than a complimentary picture of each session. Really?!. They offer “competitions” to reel you in and then shove a load of unrealistic prices in your face. To put things in to perspective. I have since been in touch with another studio who responded immediately. Helpful and full of information so I know where I stand before I booked them. She’s also much cheaper and you’re able to get your maternity pictures in the normal standard time frame! Please do your research.
9 months ago
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babyart.studio has a 4.6 average rating from 318 reviews

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