Apparently this company now owns MotoSport.com. All the low reviews make sense. Heres mine: I don't really leave negative reviews, but I took the time to reach out to support and got the run around. Ordered these in a pinch (Weds.) and sprung for the expedited shipping to have them in time for a ride (Sunday). Looks like they missed the shipping cut off that day, and the following business day... they came in 3 days late. Not the end of the world - reached out to support and instead of an 'our bad' and at least a "we've credited the shipping cost back" I got an argument that I ordered too late for that delivery date, they don't guarantee the delivery date even if it was properly displayed, they can't deliver on a weekend even though the "at your door by" day was Friday (you can, they just didn't want to pay the extra $3 for Saturday delivery I assume). After some back and forth they offered store credit for the difference in shipping cost. No need - I'll spend a little extra with Rev Zilla or Rocky Mountain in the future - they've been bang on with gear I've purchased in the past. When you've got customers dropping $500+ on gear they typically aren't too concerned about $25, they're just giving you a chance at future business...