We bought a furniture set for our living room. It is sinking broken mechanism, cushions are ripping. Call the store no one answers call corporate on hold for hours no one calls back this has been going on for 3 weeks now. I got fed up went to the store they handed me a warranty paper and said can't help you. It is less then a year old it is under the manufacturer warranty still not even my extended warranty. Sad we have dealt with this business since we got down to Georgi in 2007. It is crazy how they push you aside even when no customers are in the store.
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