I ordered a blanket for a friend with her dogs photo printed on it. I found this site through a Google search and boy am I glad I did ! The process was easy, uploaded the photo, chose the size of my blanket and the stitching. Shortly after I got an email that the order is being worked on. Great, can't wait. Then I got another email saying they weren't happy with the first print and they are re-doing it to make sure it's perfect. I've never had a business do this, so it just goes to show how much pride they take in their products and how important customer service is. It arrived a few days later and I couldn't be happier. It's perfect, the image is sharp and the blanket is extremely soft. I will def come back for another purchase !