Unfortunately I have had a terrible experience with this company. I ordered a cake and ballon as a surprise for my daughter’s 21st birthday and chose her exact birthday for her to receive it. Bakerdays delivered it 3 days earlier than her birthday to her university. As she was out of town till her actual birthday and bakerdays delivery rep did not mention that there was a cake in the big brown box and did not notify neither me or her of the delivery, It was kept in the storage room for days. After chasing bakerdays to find out what happened to our cake, bakerdays confirmed delivery 5 days later and we went to claim the box. The cake could not be eaten and bakersdays showed no remorse. Just offered a discount on my next purchase as if money was the problem. TERRIBLE CUSTOMER SERVICE. NO EMPATHY AT ALL and the cakes are much too small compared to the advert. I can’t comment on the taste as she had to throw the stale cake away! Beware of this company and read all the reviews. They spoilt a very significant occasion for us!