After many years and orders on Banggood experienced minor issues but alsways within a few working days had them solved. Today it has been 8 days since i received order 86845154. The item is a Creality Cp-01 hybrid 3d printer, cnc router & laser engraver. The item arrived missing one cable, a serial connector broken, an end swich base broken and worst of all the 3d printer module broken. Opened a dispute on banggood and provided all evidence (photos & videos) at least three times. I just keep getting the same message over and over again to provide data of evidence and then another that says i should hear from an expert within 24-48 hours. I don't know why Banggood fell so low in customer service it is just sad as i paid 535euros for this item and get no support at all. Definitely not a good sign for future purchases from Banggood.