I was a bit hesitant about Banggood to start with but gave it a try, the first few orders turned up ok then the problems started...the latest order said 2 weeks delivery, ended up taking 5 weeks. The tracking numbers are next to useless and didn't even show up for weeks, didn't get it until emailed for days chasing. These aren't updated when item on way so basically useless.
The latest order of an RC car has been terrible and the last I order on this site. Took weeks longer to turn up then when did the shaft, bearings and wheel was damaged. Sent email with video of problem. Automated reply saying 1 day response, 3 days later nothing. Sent another email, same automated response. Another 3 days, nothing back. Chase again, automated, then 2 days later they say can refund part. 3 more days and nothing. Now when send email. Getting nothing. Weeks now, obviously will not help with this. Had to purchase parts myself to try and repair.
My advice would be to never use this company. Use one of the main online sites where you get items quickly and actually get some customer service if needed. Believe me, you'll be glad you did.
4 years ago
Banggood has a
4.4
average rating
from
7,972
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.