CCTV ( cost £1740 ), GRILLS FOR WINDOWS, SHUTTERS FOR DOORS REQUESTED but installed grill & anti bandit gate ( cost £5935 ), FOR TOTAL HIGH SECURITY TO STOP BEING COMPROMISED SPECIALLY FROM FRONT DOOR
I was made to believe a tested secure equipment will be installed with a fair Banham serivce. What I received is as follow:
CCTV : Req 2 cameras with recording to view 2 areas 8m X 5m - provided a monitor which I did not need now buttons do not work properly. Playback recording after 21 days stopped, date & time does not match. After complain it is trying to reboot which I have not activated or given permission to link. It is appears recording is being interfered but given no access for anyone.
GRILLS FOR WINDOWS - four point locking system but are not flushed to my wall & open visible screws. Some I can put all my finger & thumb in the gap to pull the frame so one may not need hammer to remove.
SHUTTERS FOR DOORS : advised by salesman to have grill at the back & front anti bandit gate ( cost £1485) without explaining locking system. Now I have single lock with gap going from top to bottom around 1 cm & gap above & bottom too. The lock bolt not flushed, fixed with 2 coloured strip has a visible hugs gap. Back door grill: charged for 2 door (cost £1280) but only fitted one & difficult in closing.
Keys & locks: ordered 3 separate locks with 7 keys but fitted 2 lock given 2 keys which open all including gate. To buy further keys pay £15 each but after complaints now saying I was informed it will be changed so why nothing was done.
Customer Service: only corporate answers without acknowledging their is fault or survey ordered to put it right.
Would you recommend when I have not received proper customer service or installation & wondering which “ism” may apply, sexism, agaism, racism, classism or simply nickism” - so you decide.
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