I ordered a banner on March 10th and paid extra for three-day service. I received the proof approval email on March 11th and promptly approved it, however, I then realized that your email said the banner would not even ship until March 17th! It would not even arrive until the trade show we are attending would be over! What is the point of offering three day service if you are going to spend 6 days printing the banner? And why do your shipping options not account for the time to print the item and include an expected delivery date? I had to buy another banner from another company and your banner will undoubtedly end up in the trash at the hotel because they will get it after we check out. So I'd say our experience with Banners.com SUCKED. We have used you before but we will never use you again and will advise others not to do so also.