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Judy Vo
I ordered a table on Bar Stool Co. and used their chat feature to check that the table is in stock and would ship within 2-3 days as advertised because I needed the table in time for an event. Representative confirmed it was in stock and would in fact ship within 2-3 days and even helped to price match for me - all is great and I placed the order on April 27, 2018. Fast forward a few days, I get a shipping confirmation an April 30. I track the shipment and am completely surprised that the estimated arrival date is May 18, 2018. I am absolutely livid. I reach out to a customer representative again and she confirms that it is "taking longer than usual" although it did ship within 2-3 days as advertised. She said that typically it arrives much earlier than the estimated shipping date. So I ask her when it will arrive. She tells me she emailed their shipping company and they will email me. I've heard nothing since. If you want to never know when your furniture will actually arrive, this company is for you! I will NEVER buy here again.
6 years ago
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Bar Stool Co. has a 1.4 average rating from 109 reviews

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