In October I went to John Lewis and bought my barbour jacket £180...got it home and the zip was...well I can say wonky n would not zip up..so took it back and they said cant change it ring barbour...after few emails and talks with the after sales team...they decided the zip wasn't faulty.early seeing the zip is completely wonky....they said there not changing it or exchanging it...after been confident in this brand..I can gladly say I will never buy this brand again...really bad customer service for the prices they charge.....please be very careful when buying this brand of clothing...I will never buy again Lady Sharon Brotherton