I was scammed £1000 a couple of months ago by scammers spending my money in Scotland (I live in mid England). I've been back and forth with Barclays for hours over the phone investigating the case and was assured by the fraud team that the money would be refunded to me as it is clear that I had been scammed. Today ( a month after i thought everything had been sorted) Barclays have taken £1000 out of my bank account and when I called them up they set that they believe I wasn't actually scammed??? i now have £200 left in my bank account and I have a mortgage to pay this month. These are people's lives! I am now on the phone to customer service AGAIN (been on for 2 hours) not to mention the 3+ hours I've already spent on the phone to them over the last couple of months to sort this out. As soon as I get my money back, I will be withdrawing from barclays. terrible terrible experience.