Barclays Bank have to be the worst bank I have ever dealt with. The service on the call centre is absolutely shocking and disgraceful! This is regarding a complaint over interest, in which I have misinformed in terms of an agreement. This is totally unacceptable, and I will definitely want to take this to the FCA and furthermore the FOS. The people who I have spoken to regards to the call centre just do not have a clue, one girl admitted what she is not trained!!! So why be on the phones!!!! All they do is waste time and avoid the questions that you ask. I really want all calls listened to because the level of service is shocking. I definitely want to balance transfer my money out and never ever touch this bank ever again!!!!