I'd give it no stars if I could. The chat service they push you to is hopeless, an endless round of "a colleague has joined the chat", wait, automated apology, more wait. After 5hrs today I'm still no further with a simple query. I've tried to phone, again sent round in an endless circle of pre-recorded options none of which relates to my issue. I'm appalled how far their customer service has deteriorated from where it was a few years ago.
2 years ago
Barclays has a
1.6
average rating
from
887
reviews
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