Wow what can I say that already hasn't been said. My problem is that I tried to pay for items using my card, and according to the card machine my account is closed.... So obviously I wanted answers and quick, Tried the number on the back of the card, and the automated voice recommended using the chat on the Barclays app. The chat connected me the another call, again with a set of extensions, none of them relevent, or "press 0 for anything else". I pressed 0 and was greeted with the automated voice telling me to "please hang up". Now what am I to do? They've closed so many branches, and if there is one open you either queue up for an age, or end up on the app anyway with their guidance. Or do I call another department and hope for the best after a 30 minute wait. ??? Grrrrr I'm so annoyed