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Cheryl ROWLANDS
Would give 0 stars if I could. A business customer for over 20 years, my account, along with thousands of others, was closed out from under me and all my bill payments were cancelled, leaving me to find another bank and try to reinstate bill payments before deadlines were missed. Meanwhile, Barclays thought it would be good business sense for them to retain the balance of my account and keep it for several weeks before finally paying it back to me in a cheque - after earning interest in THEIR account on MY MONEY. Local branches being closed left, right and centre, no customer service, no w ay of getting hold of them either by phone or email and useless machines in the few branches that remain open whilst staff ignore customers and stand around chatting. Take a look at the Barclays UK Facebook Page and you will find endless complaints and cut and paste answers with emojis. Very unprofessional outfit. Avoid this bank like the plague.
2 years ago
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Barclays has a 1.6 average rating from 887 reviews

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