I am unable to make another attempt due to returning to work and supporting my wife, (who has cancer and is currently home bound), looking after the dementia creature that now inhabits my mother’s mind, plus running the house etc. With the demands on my life, it will be April 2023 before I’m next off work and able to dedicate more time to redeeming my mum’s money. In the meanwhile, I received a rouge statement, and I noticed at least one direct debit is being paid out to companies. A debit I have no control over. I am unable to place a halt on them from the suppliers end, as its no longer possible to ask mum, “who is this company….” I can’t stop them on line and have insufficient time until 2023 to camp in the bank’s foyer, to wait and be ignored. Barclays have my mum’s money and are doing all they can to prevent her appointed P.O.A access to it. I have no idea how much in eight months will be left, but they have finally won. I have to accept, (for my sanity), that Barclays are the worst of banks, care nothing for the little person and systems that are both overly complex (what is a pin sentry? No other bank uses such a device!) and the in-branch systems/staff uncaring. Order of queues mean nothing; they will ignore those waiting and whisk fresh arrivals off into the bank’s recesses. Its been along seventeen months, and in a well fought campaign by Barclays, I have to admit, I have lost. I give up"