I am amazed at the lack of encouragement from my guy on the call he all but called me a loser really , I've never been over drawn apart from bank holidays , he said I'd bad debt but surely by my accounts he can see I haven't , and he couldn't understand me when I said Santander gave me the money his reply re mortgage your house ? I'm a hairdresser and would give you better advice , he was no help said how are you going to pay this 220 ! A month I am renting a chair to pay for it , 400 a week he said we need to see more in your bank ! I told him when he invests in me I will in him , experia gave me 92 score what the actual point is them looking when they all ready know your getting soldiers breakfast ... but this is buisness banking not personal who I pop in to see and are lovely , get your calls directed from India they are much more pleasant