Wanted to withdraw £1200 on 13th Feb but was told that the person behind the counter wouldn't do it as I had to use one of the internal cash machines. It gave me £700 in £50 notes. The person I wanted to pay refused them and wanted £20 notes, so today on 14th I went back into the bank and, after a 20 minute wait in the queue, tried to get the same man behind the counter to change them. Again I was told to use the machine as he couldn't (wouldn't) do it. Tried to get £700 in £20 notes and the machines (all 3 of them) couldn't do it so one of the other muppets then directed me back to the muppet behind the counter who THEN agreed to do it. All I had to do was wait at the back of a bloody long queue to be served again. I have been a customer at Barclays for 45 years and before they closed down my local branch I could walk in and be greeted by staff who knew me. Now I'm just another faceless entity who is treated like anyone else and can't even get served by anyone behind the counter. And now I learn that THIS branch is closing in April due to lack of customer use!!!! Is it any wonder when the service is so bloody bad.