Always left frustrated talking to Barclays Customer service. They always leave you with the impression that they don't know the answers but won't admit it, just try pushing you to make calls elsewhere. I suspect training is just not there! In the latest call, claiming that being unable to log on via a different PC is a safety feature but unable to explain why it is ok on Chrome but errors out on Edge. And claims that security messages are being sent on the app, but somehow not being received by the user is ok but means that they can't do anything "because you wouldn't one any random caller accessing your account details" Incompetence hiding behind excuses with no accountability for resolution. Very poor