I used the new branch in south shield today, I payed in £100 into the machine as there was no customer desk open, the machine only counted £80, so I asked for help, the snotty nose assistant came over I explained everything what I did , showed her proof what money I had left, with receipts, To find the way she spoke and looked down on me was like I was robbing her, They took my details and says they would call after they checked there machine, bang I got £20 sent into my bank which went missing , Still waiting on a call and apologies of her, Never again, been with them 20 year never had somone look down at me ever