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Elizabeth Carroll
Barclays Bank Is purposefully trying to steal thousands of pounds from me. Seriously. For IN EXCESS OF 1 YEAR - yes that's more than 12 months - I have been trying to withdraw approximately 8,000 pounds from a Barclays account. I live in Australia and have spent hours and hours on the phone speaking to so many different staff, I have written over 20 letters, even had a UK relative go to the bank in person (with a signed cheque plus letters of authority) and still they will not release any of my funds. Every time I call I get a different person, with different advice, and always an excuse as to why they can't help me. Every letter I send or am sent they say "is the very last one" I have to sign. And it's months in-between letters!! Barclays closed the account because we are located overseas and would not respond to any of our calls or letters to release the funds while to account was still open. They took it then upon themselves to close the account and transfer it to the "Dormancy" team - this team is not contactable. How convenient for you Barclays! This is a bank built on DECEPTION - or is this actually FRAUD? I have kept every piece of correspondence from Barclays and it's a trail of banking time wasting. Interestingly the envelopes are postmarked UK, Belgium, France, Czech Republic and Jersey. It's taken us 12 months to actually realise they have no intention of releasing the funds. They are just playing "wait until she dies so we can keep the money". Sadly Barclays I am very very healthy and have all of my faculties. I strongly urge anyone who has funds with Barclays to withdraw them immediately and find an honest trustworthy bank. I will keep you updated as to my issue!
4 months ago
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Barclays has a 1.5 average rating from 838 reviews

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