The member of staff at Barclays branch Bishops Stortford who served me was extremely unprofessional and rude. She began by complaining about her itchy tights in a chatty way and then suddenly changed into an authoritarian tone demanding I tell her what my overdraft limit was. I told her that since I never needed an overdraft I didn't need to know it. She then told me that as it was my account I should be able to answer all her questions and if I didn't she wouldn't be able help me. If I hadn't made such a fuss I'm sure she would never have gone the extra inches to ask me a more appropriate and reasonable question which I was able to answer and so would not have verified me. I am appalled at the depths to which Barclays have sunk. They clearly do not care enough about customer relations to bother to train their staff in how to talk to customers. I will be changing my bank.