Today the 21st october my mum who is elderly and recieves her disability payment into her account with Barclays , went to the ATM to withdraw only for the machine to register a withdrawal but didn't dispense any cash My mum then went inside immediately and asked for help only to be confronted by rude staff who said they can't help as the machine showed it had given her the cash ,my mum then explained she had nothing to live on ,that was her only money , they told her to come back Monday when they could investigate ,so got upset so the bank said they would lend her £20 but she would owe the bank Clearly upset she left SHE HAS BANKED WITH THEM THIRTY YEARS RIDICULOUS HOW ANYONE WOULD DEAL WITH THEM IS BEYOND ME