Totaly useless customer service when replacement debit card did not arrive in post. On reporting non arrival they proceeded to stop my online banking with the existing card on which the expiry date was rapidly coming up. Spent more than five hours in one day trying to get the matter sorted out via various call centre's only to find at the end of all that time that they had then stopped my wife's card also from online banking (joint account). In responce to the above we have now withdrawn over fithteen thousand pounds from our ISA account and placed it with our other savings in a different bank. After fifty years of banking with Barclays we have now decided to close all our accounts due to totaly useless customer service. Goodbye and good riddance.