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Franklin Garcia
Please be aware when using the JetBlue credit which is associated with Barclays Bank. Barclays Bank has horrible customer support service. I made an honest mistake as a charge was made unknown to me to the credit card and the balance went over 30 days due. When contacted by Barclays, I immediately paid the amount and asked them to please have the late payment notification be removed from credit report as it brought my FICO score from 810 to 650. This was an honest mistake for a charge that was done without my knowledge but Barclays has refused to help and now I am stuck with a poor FICO score .I have been a good paying customer for over 10 years and would understand if I had a history of late payments or high balances but this is not the case. A friend of mine had the same issue with Capital One and they were able to help her on the spot. I guess Barclays does not understand we are human and can occasionally also mistakes, just as corporations do. They will no longer have my business.
6 years ago
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Barclays has a 1.6 average rating from 888 reviews

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