After using Barclays Bank for my current account and savings account for over 30yrs !!!!!!!!!!!! I am finally going to change to an alternative Bank. The service of late is absolutely disgusting !!!!! The telephone banking service is beyond a joke, why do we have to give all our personnel details to some one the other side of the world i.e. India. The 2x people i had the pleasure of dealing with could hardly understand or speak the English language. And as for sorting my problem they failed on every level, like the several other times I called. From now on I will not use any service that out sources their customer service team. At one time customer service was of high priority and usually the larger companies lead the way in this country. I am sad to say this is no longer how it is. Barclays out of hours service based in India is atrocious !!!!!!!!!! And tomorrow I will be switching to a building society !!!!!!! Bloody Good Riddance to you.