Absolutely awful customer service in Barclays in Oxford. 3 members of staff standing around having a chat, doing nothing. In a busy lunch rush. A long queue of people waiting for a single counter occupied by one girl alone. And these staff were simply joking around said they couldn’t help me, that I’d have to wait. They were rude and mocking as if the whole thing was a joke to them. People seemed frustrated but they continued to do nothing except talk amongst themselves. Even when asked for help they brushed people aside saying - just wait in the queue. They were blunt and unfriendly. I couldn’t actually believe it. The poorest bank I have ever been in.