Nightmare experience from the start. Delivery dates changed several times from 1 month initially to 4 months. When finally available shirty customer care rep gave us one date for delivery and told us to take it or leave it or delivery will be next year! Customer care line is atrocious frequently get cut off and staff tell you what they think you want to hear but do not follow through with actual action after the call. Ordered 6 items of bedroom furniture total £4000 value. 2 of the 6 items were damaged on arrival and now have to wait a total of 3 more months for one of them to be replaced. Told us to dispose of one of the items (a mirror) as we saw fit as we had sent photos of all damage on unpacking. When new mirror delivered driver insisted we hand over broken mirror which had been disposed of! Again time wasted with customer care straightening the issue out. New frontier wardrobe was damaged on arrival and not of the quality expected for the price. Paid a joiner to assemble it. He pointed out that the damage caused was due to poor build quality rather than rough handling. Also he had great difficulty assembling it as many of the fixing points did not line up acceptably.. assembly instructions also poor with a complete section missing. On the whole a very dissapointing and stressful purchase with another 3 months to wait before it is likely to be concluded.